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Free Shipping* (excludes Water Filtration) - USA Orders > $69

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Oops - I ordered the wrong product

If you ordered the wrong item by mistake, please call us immediately to speak with Customer Service at (855) 995-2639. If your order has already shipped, we are sorry; we cannot cancel it. Do not send an email requesting to cancel or change your order.


How Do I Return a Product?

We want you to be delighted with every purchase from us. You may request to return new, unopened items purchased within 30 days of receipt for a full refund or to exchange for another product.

Refunds are not provided on opened products if you are trying a product for the first time, whether as a new or returning customer; you may request to return an opened bottle within 30 days of receipt for store credit or exchange only.

Resale/Practitioners: We do not accept returns for opened products purchased for resale.


3 Simple Return Steps

  1. Call Customer Service at (855) 995-2639 for a Return Merchandise Authorization (RMA) and address for shipping your return.
  2. Please make a copy of the sales receipt you received with your order, write the RMA number on it, and return this in the package with your product being returned.
  3. Write the RMA number on the outside of the package being returned. We strongly recommend shipping using a method that gives you a tracking number for your package. If we do not receive your package within ten business days, we assume you have changed your mind and will void the Refund Request.

We process refunds quickly, usually within 1-2 business days of receiving your items.

  • We will mail you a refund check if you paid via Check or Money Order.
  • If you paid via PayPal or credit card, we will process a refund to your account. Some banks hold the credit for up to 3 days before depositing it into your account, so if you do not see the credit posted, please get in touch with your Bank.


What Shows on my Credit Card bill?

Your order will display My Body As Doctor as the vendor on your credit card statement. If you do not recall placing an order with us, contact Customer Service for assistance looking up your order details.


Fraudulent Charges - Stolen Credit Card Purchases

We log IP information on all orders, and fraudulent purchases will be diligently pursued for prosecution to the fullest extent of the law.