Frequently Asked Questions about our Affiliate Referral Program
“I’m a fitness coach and don’t have an office where I can stock your products. Can I still be in the program?”
“I have a website and I would love to sell and promote your products. Can you ship directly to my customers?”
“My Chiropractic office has space to stock your products and I’d like to do that. But, what if my clients would like to reorder directly from you?”
Who is eligible to join? We have found fitness/yoga instructors, chiropractors and health practitioners have the most success in our Referral Program.
If you are an individual interested in promoting our products, but you don’t have a business or client base, we appreciate your passion. Our Refer a Friend program is designed just for you. When new customers register, we always ask “How did you hear about us?”. Ask them to enter your name and you'll receive $10.00 in store reward credit to use on your next order. There’s no limit, so start referring your friends today!
What does it cost to join? It is absolutely free to join. We have found businesses with a consistent client base are the most successful. We do have 2 requirements to be in the program:
Active Status:
Since we do not charge a fee to join and pay commissions for the life of your
customer, we expect you to be Active in referring new customers. You maintain
Active Status by:
- Referring at least one new active customer every 60 days (a new
active customer is defined as someone who makes a product purchase)
- Earn a minimum of $100.00 each calendar year
- Inactive accounts will automatically close and convert to our Refer a Friend program
I am already registered as a customer, do I also need to register as an Affiliate? Yes - your Affiliate account is for referring new customers and is not associated with your customer account.
What is the best way to refer people through the Referral Program? Here are several ways to refer customers:
Your Referral Code – You don’t need a website for people to use your Referral Code. You can refer customers, friends and family to our website and instruct them to enter your Referral Code when they sign up as a new customer. This customer is now linked to you and all future purchases will automatically be credited to you. They don’t need to enter your code again.
IMPORTANT: If your referrals do not enter your Referral Code when they sign up as a new customer, we won’t know to associate their orders to you for commissions. If they forget, we can correct it later, so don’t be afraid to call and ask. Once your code is added to their customer profile, they are permanently linked to you and will not need to enter your code again.
Web/Social Media – We have product images and text links you may use on your website and social media sites that will automatically direct people to our website without needing to know your Referral Code. We provide these links for you in the Affiliate Resource Center. Simply copy the links and paste to your website or social media post. It’s really that simple.
We find you will have greater success when sharing your personal story of how a product has helped you and could help them!
Email Links – You can also use the text and graphic links in emails and newsletters you send to your friends and clients. We publish a newsletter every week which you could re-send with your unique Referral Link embedded into the newsletter.
Video/Conference Calls - if you have a weekly, monthly or quarterly call with your clients, Wayne Garland is available to speak and share his story, the mission behind Body as Doctor and if desired, a specific product or approach to triggering the body's innate ability to restore balance and trigger healing.
What if one of my referrals wants to return a product for a refund? We provide a 100% satisfaction guarantee on all of our products for 30 days. Click here to review our Returns and Cancellations policy. If a customer returns a product for a refund or fails to pay for any reason, you will not earn commissions for those products. If commissions have been paid, we will deduct the amount of the commission from your future payouts.
How do I know I will be paid for my referrals? For word of mouth referrals, your Referral Code is used for associating customers with you. The code only needs to be entered into their customer profile once, and all future orders will be linked to your Referral account. If you think someone you referred did not enter your code, just contact us and we can look this up for you. Please note commissions will not be paid retroactively, but you will receive commissions for all future orders.
For online referrals, we use a commercial referral tracking system integrated with our website for tracking from your website, social media postings and/or emails that sets a referral cookie on their computer and records their IP address. Cookies remain active for 365 days from each visit through your Referral Code, meaning you will receive commissions from customers who don’t purchase on their first visit, but return up to a year later, and purchase on our website.
How do I know how much I have earned? You will receive an email when a referral registers as a new customer, as well as when an order is placed. In addition, you can access the Referral Resource Center where you can view link tracking activity, sales, commissions earned and much more.
How and when do I get paid? Commissions are paid via PayPal by the 15th of the month for the previous calendar month’s activity when your earned commissions exceed $25.00. If your balance is less than $25.00, we will carry your commissions over until you reach $25.00.
NOTE: If you do not have a PayPal account, go to PayPal and create one. It’s free and easy to setup.
What kind of marketing help can you provide? Your success is our success! Whether you are new to marketing or an experienced veteran, we are here to assist you. We have a Practitioner Manager to answer questions and provide guidance with using links for sharing our products and website.
We have banner ads, product images and text links to use on your web/social media sites and in personal emails, along with product flyers for traditional offline marketing you can use to refer clients.
Advertisements and flyers can be effective for off-line marketing when combining your Referral Code with a coupon code for seminars, workshops and special events. Contact Us for assistance in creating an event-specific handout.
If you have a website, we recommend you create a special page and direct people to this page. Your conversion rates will be much higher as you are able to share your story and the benefits you have received with our company and products. When people click through to our website, a cookie will be registered on their computer.
Ready to get started? Register here to create your Referral Code and join our Referral Program.
Have more questions? Contact Us and we will do our best to answer your questions.